MultiRider Support

"I would say that I can't remember life before CompuTrainer. It has become a very crucial part of my training. If I don't do my key workouts on CT during the build-up to my races, I always regret it during those races. It is tough to beat the CT for a consistant strength-building ride where you can fully concentrate on your entire pedal stroke and get all the power you can out of it. See you in Kona!" 10/1/04

- Nicole DeBoom

Support - MULTIRIDER

MultiRider software allows up to eight riders on CompuTrainers to connect to one computer using a combination of serial ports and/or USB-to-Serial adapters. The potential for setup problems are such that it is advisable to study the information on this page thoroughly -- in addition to following the steps as outlined in the Readme file or PDF document.

Pricing

MultiRider can be added to existing CompuTrainers or purchased with multiple CompuTrainer units.
For pricing on new MultiRider setups, or to add MultiRider to existing CompuTrainers, click here.

Call 206-524-6625 or click to e-mail for more information:
Ray David Extension 311
Kurt Hartmaier Extension 338
Chuck Wurster Extension 307

System Requirements

Windows 2000, XP (Home or Professional), Vista, Windows 7.
There is no support for Windows 95, 98, or ME.
Windows Vista/7 users, read this.
Pentium IV class PC.
Up to 2 USB Ports (if no serial port is available for Rider #1)
7 Port or two 4-port USB Hubs
up to 8 identical USB to Serial Adapters (RacerMate version recommended)
up to 8 Pro Lab edition CompuTrainers.

Full Versions of MultiRider 2009

Are you and existing MultiRider User and would like to test the MultiRider 2009 update, which contains MultiRider Real Course Video? If so, please contact us and we'll tell you what to do to get it! (Note: MR2009 does NOT contain any full-length Real Course Videos. Order those here)

Updates to MultiRider 2009 and MultiRider RCV

Already testing MultiRider 2009 and looking for the latest version?
Download the Release Candidate try #2 MultiRider 2009 Software Update
Released Dec. 9, 2009

MultiRider 2009 will install in a different location from MultiRider III, if installed.
You should read carefully the readme files if you are to run this software for important information
regarding the transfer of your MR III riders.csv file for use in MR 2009!
We do not intend to do an update to MR2009 from MRIII.

Though every effort to find problems has been taken prior to release, problems may still exist in this RC1 version.
If you find any problems, contact us.

Current Known Issues with MultiRider Real Course Video -- now being worked on:
• Can't Force a Finish early
• Can't Pause and Resume a race (race actually resets if you do this)

This version of MultiRider 2009 requires this version of the VC++ redistributable
vcredist_x86.exe (Oct. 22, 2009 release)

ROLL BACK to PREVIOUS MultiRider Real Course Video BETA
If you have any problems with the MR RCV (as some have), you can roll back to the last version.
MRRCV_Rollback_setup.exe (Mar 31, 2009 release)

Click here to download the latest MultiRider 2009 Manual on PDF.
Note: MultiRider IRCV is not yet in this manual. A temporary manual for that can be found here.

You will need to view it.

Still using MultiRider III?
Click here to Download the latest patch to the 2006 MultiRider III Software
(You must already have MultiRider III installed to use this patch)
Released April 5, 2006

Click here to download the CITT Platform instructions on PDF.
*Note this is an Adobe PDF file.

You will need to view it.